webPOS 4.0
Loyalty
Program
Loyalty programs are an effective way to build lasting relationships with customers and increase purchase frequency. They make customers feel appreciated — receiving tangible rewards for their activity — while store owners gain a loyal customer base and higher profits.
A modern loyalty system is not just about collecting points. It’s a well-designed marketing tool that supports sales, communication, and customer behavior analysis.
Full integration
with webPOS 4.0
In the webPOS 4.0 system, the loyalty program is fully integrated with all other features.
All consents to participate in the program, mailing subscriptions, and SMS permissions are securely stored in a central database.
This ensures fast customer service, full GDPR compliance, and always up-to-date information.
An additional customer screen allows quick enrollment in the program — all it takes is SMS authorization to confirm consent and immediately receive the first benefits, such as a welcome discount for registration.
Flexibility and full customization
Our webPOS 4.0 loyalty system offers nearly unlimited configuration possibilities.
Each business can tailor the program rules to its own needs:
- collect points or monetary value,
- exchange points for discounts or rewards,
- set the validity period of points,
- define different point multipliers for product categories,
- send automatic notifications about expiring points.
The system automatically reminds customers when their points are about to expire — encouraging them to shop again and redeem rewards.
Different point
calculation models
The program supports both simple and advanced point systems:
1 PLN = 1 point – a simple conversion model,
or a tiered system that motivates customers to spend more:
- over 100 PLN – 3% back in points,
- over 200 PLN – 5% back,
- over 500 PLN – up to 10% back.
This way, customers see real benefits from higher purchases — and you increase your average basket value.
Points as a payment method
Collected points can be used in two ways:
Everything works seamlessly within one application — with no extra modules or license fees.
Customer panel – transparency and independence
The webPOS 4.0 loyalty program can be extended with a customer panel, where users can view their purchase history, current points, available discounts, and program conditions.
Panel availability depends on the company’s policy and needs — the system is ready to integrate with an existing website or mobile app.
